Industry
Professional Services
Market
Business model
Ecommerce / direct-to-consumer
Main goal
Grow organic traffic and direct organic checkouts
Services used
Google Ads

Case Study for Google Ads

CARLE

SEO, ecommerce content and AI search optimisation helped Holistic Way grow direct-to-consumer organic sales from its own website.

Holistic Way is a leading Singapore health and wellness brand known for high-quality supplements. The brand already had strong presence across offline retail and major marketplaces such as Shopee and Lazada — but its owned ecommerce website was still an underused growth channel. Holistic Way did not only need more rankings. It needed to shift more customers from marketplace discovery to direct-to-consumer checkouts on its own website.

Heroes of Digital helped Holistic Way build stronger organic visibility, improve authority in a competitive health and wellness category, and grow direct organic checkouts through SEO, content clusters, technical optimisation, authority building and Google AI Overview readiness.

+ 0 %

Increase in organic checkouts year-on-year

+ 0 %

Growth in organic sessions, reaching 60,956

+ 0 %

Rise in organic users from non-paid search

The Challenge:

CARLE was running SEM campaigns in-house. However, their campaigns were not generating ROI as they had trouble getting converting customers.

In addition, there was no proper conversion tracking put in place, which meant that campaign performance were not optimised.

The Solution

SEM

  • Conducted an in-depth SEM audit to determine factors that would help improve campaign performances.
  • Implemented proper campaign conversion tracking to optimise campaign performance. Provided conversion driven advice to client on website improvements to drive enquiries. 

The Outcome

200%

Increase in online conversions

50%

Increase in impression share