Industry
Market
Business model
Ecommerce / direct-to-consumer
Main goal
Grow organic traffic and direct organic checkouts
Services used
Google Ads, Social Media Marketing

Case Study for Google Ads, Social Media Marketing

Chilli Manis

SEO, ecommerce content and AI search optimisation helped Holistic Way grow direct-to-consumer organic sales from its own website.

Holistic Way is a leading Singapore health and wellness brand known for high-quality supplements. The brand already had strong presence across offline retail and major marketplaces such as Shopee and Lazada — but its owned ecommerce website was still an underused growth channel. Holistic Way did not only need more rankings. It needed to shift more customers from marketplace discovery to direct-to-consumer checkouts on its own website.

Heroes of Digital helped Holistic Way build stronger organic visibility, improve authority in a competitive health and wellness category, and grow direct organic checkouts through SEO, content clusters, technical optimisation, authority building and Google AI Overview readiness.

+ 0 %

Increase in organic checkouts year-on-year

+ 0 %

Growth in organic sessions, reaching 60,956

+ 0 %

Rise in organic users from non-paid search

The Challenge:

Chilli Manis had trouble reaching out digitally on Google. They have relied on flyers, word of mouth recommendations and organic searches, which resulted in limited customer base.

They lacked the resource and digital expertise, hence the urgent need to find a digital marketing agency who is capable to generating quality leads and increase the business’s digital visibility. Advertising within the catering industry is extremely cutthroat because there is overwhelming competition.

The Solution

SEM

  • Conducted a full SEM audit to better understand current SEM campaign structure and see how it can be further improved.

FACEBOOK

  • Combined SEM with, Facebook ads and retargeting to drive 360-degree advertising to their target market. Utilised cross platform re-marketing to strengthen their marketing message and increase reliability

The Outcome

30%

Reduction in Cost Per Lead

1140

Catering bookings made to date

7.65M

Impressions made to date