Industry
Market
Business model
Ecommerce / direct-to-consumer
Main goal
Grow organic traffic and direct organic checkouts
Services used
Google Ads

Case Study for Google Ads

Drs. Chua & Partners

SEO, ecommerce content and AI search optimisation helped Holistic Way grow direct-to-consumer organic sales from its own website.

Holistic Way is a leading Singapore health and wellness brand known for high-quality supplements. The brand already had strong presence across offline retail and major marketplaces such as Shopee and Lazada — but its owned ecommerce website was still an underused growth channel. Holistic Way did not only need more rankings. It needed to shift more customers from marketplace discovery to direct-to-consumer checkouts on its own website.

Heroes of Digital helped Holistic Way build stronger organic visibility, improve authority in a competitive health and wellness category, and grow direct organic checkouts through SEO, content clusters, technical optimisation, authority building and Google AI Overview readiness.

+ 0 %

Increase in organic checkouts year-on-year

+ 0 %

Growth in organic sessions, reaching 60,956

+ 0 %

Rise in organic users from non-paid search

The Challenge:

Drs. Chua & Partners previously engaged a digital marketing vendor, but experienced poor levels of service and poor results. There was a severe a lack of ROI.

Dr Lim wanted to find another agency who could capitalise on his personal brand to get more patients.

The Solution

SEM & FACEBOOK

  • Conducted a full audit to better understand current campaign structure and see how it can be further improved.
  • Combined Facebook ads with Google SEM ads o drive 360-degree advertising to their target market.
  • Restructured ads to improve quality score and Cost Per Click (CPC).

The Outcome

110%

Increase in conversions

100%

Increase in website visits

23%

Improvement in Click Through Rate