Industry
Medical Services
Market
Business model
Ecommerce / direct-to-consumer
Main goal
Grow organic traffic and direct organic checkouts
Services used
Google Ads

Case Study for Google Ads

Healthy Heart Specialist Centre

SEO, ecommerce content and AI search optimisation helped Holistic Way grow direct-to-consumer organic sales from its own website.

Holistic Way is a leading Singapore health and wellness brand known for high-quality supplements. The brand already had strong presence across offline retail and major marketplaces such as Shopee and Lazada — but its owned ecommerce website was still an underused growth channel. Holistic Way did not only need more rankings. It needed to shift more customers from marketplace discovery to direct-to-consumer checkouts on its own website.

Heroes of Digital helped Holistic Way build stronger organic visibility, improve authority in a competitive health and wellness category, and grow direct organic checkouts through SEO, content clusters, technical optimisation, authority building and Google AI Overview readiness.

+ 0 %

Increase in organic checkouts year-on-year

+ 0 %

Growth in organic sessions, reaching 60,956

+ 0 %

Rise in organic users from non-paid search

The Challenge:

Dr Wong initially ran digital marketing campaigns by himself. However, results were not optimal as campaign tracking was not set up properly. 

In addition, there was no proper conversion tracking put in place, which meant that campaign performance were not optimised.

The Solution

SEM

  • Conducted SEM audit to uncover underlying performance issues and research on areas for improvement.
  • Excluded geographical regions beyond target market. Removed high-cost and non-performing keywords
  • Directed ads to the conversion driven landing pages.
  • Tracked conversions for specific services to better understand overall campaign performance.

The Outcome

97%

Reduction in cost per lead

4300%

Increase in leads

1400%

Improvement in Click Through Rate