Industry
Market
Business model
Ecommerce / direct-to-consumer
Main goal
Grow organic traffic and direct organic checkouts
Services used
Google Ads

Case Study for Google Ads

Promises Healthcare

SEO, ecommerce content and AI search optimisation helped Holistic Way grow direct-to-consumer organic sales from its own website.

Holistic Way is a leading Singapore health and wellness brand known for high-quality supplements. The brand already had strong presence across offline retail and major marketplaces such as Shopee and Lazada — but its owned ecommerce website was still an underused growth channel. Holistic Way did not only need more rankings. It needed to shift more customers from marketplace discovery to direct-to-consumer checkouts on its own website.

Heroes of Digital helped Holistic Way build stronger organic visibility, improve authority in a competitive health and wellness category, and grow direct organic checkouts through SEO, content clusters, technical optimisation, authority building and Google AI Overview readiness.

+ 0 %

Increase in organic checkouts year-on-year

+ 0 %

Growth in organic sessions, reaching 60,956

+ 0 %

Rise in organic users from non-paid search

The Challenge:

Promises Healthcare faced bad experiences with their previous digital marketing agencies. There was no transparency on campaign details and Promises Healthcare had no insights on campaign performance. 

Link building strategies employed by previous agency were outdated and did not improve the rankings of the website and pages. 

The Solution

SEM

  • Ensured that client had admin access to Google Ads account for visibility.
  • Conducted an onboarding session to ensure that both client and agency are aligned on KPI and goals.
  • Provided conversion driven advice to client on website improvements that can further drive enquiries.
  • Conducted monthly review on campaign performance and ensured that monthly reports are sent promptly.

The Outcome

45%

Reduction in cost per lead

60

Leads per month on average

6.49%

Click Through Rate