Industry
Medical Services
Market
Business model
Ecommerce / direct-to-consumer
Main goal
Grow organic traffic and direct organic checkouts
Services used
Google Ads

Case Study for Google Ads

SWC Medical Group

SEO, ecommerce content and AI search optimisation helped Holistic Way grow direct-to-consumer organic sales from its own website.

Holistic Way is a leading Singapore health and wellness brand known for high-quality supplements. The brand already had strong presence across offline retail and major marketplaces such as Shopee and Lazada — but its owned ecommerce website was still an underused growth channel. Holistic Way did not only need more rankings. It needed to shift more customers from marketplace discovery to direct-to-consumer checkouts on its own website.

Heroes of Digital helped Holistic Way build stronger organic visibility, improve authority in a competitive health and wellness category, and grow direct organic checkouts through SEO, content clusters, technical optimisation, authority building and Google AI Overview readiness.

+ 0 %

Increase in organic checkouts year-on-year

+ 0 %

Growth in organic sessions, reaching 60,956

+ 0 %

Rise in organic users from non-paid search

The Challenge:

Singapore Women’s & Children’s Medical Group (SWCMG) is one of the largest private medical specialist groups in Singapore focusing on women’s and children’s health. As a rapidly growing medical group with a network of clinics strategically located across Singapore, SWCMG sought to expand its online presence and attract more patients in need of their specialized services.

Despite their size, they lacked a robust online presence. Their site was not attracting enough traffic organically, especially on high intention searches made by patients in need of their specialized services.

The Solution

SEO

Following a comprehensive SEO campaign, SWC Medical Group achieved impressive results within a year:

  • Increased Organic Traffic Value (YoY): Organic traffic value saw a significant 50% increase year-over-year (YoY), indicating a rise in website visitors who were more likely to convert into paying patients.
  • Organic Conversion Boost (YoY): Organic conversions witnessed an even more impressive 78% increase YoY, demonstrating the effectiveness of SEO in generating high-quality leads.
 

SEM

SWC Medical Group’s success was driven by a strategic digital marketing approach tailored to the unique needs of the healthcare industry. Key elements included:

  • Specialized keyword targeting: Focusing on keywords related to their specific medical services that both address research and commercial intent in the patient journey. 
  • Patient-centric content: Creating content that addressed common health concerns and provided valuable information for patients.
  • Data-driven optimization: Continuously tracking and analyzing website performance to refine SEO strategies and improve results.

By implementing these strategies, medical groups can enhance their online visibility, attract more patients, and establish themselves as trusted leaders in women’s and children’s health.

The Outcome

50%

increase in organic traffic value

78%

increase in organic conversions