Industry
Medical Aesthetics
Market
Business model
Ecommerce / direct-to-consumer
Main goal
Grow organic traffic and direct organic checkouts
Services used
Google Ads

Case Study for Google Ads

Veritas Medical Aesthetics

SEO, ecommerce content and AI search optimisation helped Holistic Way grow direct-to-consumer organic sales from its own website.

Holistic Way is a leading Singapore health and wellness brand known for high-quality supplements. The brand already had strong presence across offline retail and major marketplaces such as Shopee and Lazada — but its owned ecommerce website was still an underused growth channel. Holistic Way did not only need more rankings. It needed to shift more customers from marketplace discovery to direct-to-consumer checkouts on its own website.

Heroes of Digital helped Holistic Way build stronger organic visibility, improve authority in a competitive health and wellness category, and grow direct organic checkouts through SEO, content clusters, technical optimisation, authority building and Google AI Overview readiness.

+ 0 %

Increase in organic checkouts year-on-year

+ 0 %

Growth in organic sessions, reaching 60,956

+ 0 %

Rise in organic users from non-paid search

The Challenge:

Veritas Medical Aesthetics struggled with low organic traffic and a compromised online reputation due to spammy-looking backlinks that lowered their domain authority. These challenges hindered their ability to rank well in search engine results, making it difficult to reach potential patients and effectively showcase their expertise in the crowded aesthetics market.

Despite their size, they lacked a robust online presence. Their site was not attracting enough traffic organically, especially on high intention searches made by patients in need of their specialized services.

The Solution

SEO

With a tailored lead generation strategy, Veritas Medical Aesthetics achieved remarkable growth that directly impacted their clinic’s success:

  • 63% increase in traffic YoY, leading to a higher volume of qualified patient inquiries.
  • 43% increase in conversion YoY, translating into a significant boost in patient bookings and revenue.
  • 42% increase in domain authority YoY, enhancing their online reputation and trustworthiness in the eyes of both search engines and potential patients.

SEM

Recognizing the unique needs and regulatory climate of aesthetics clinics in Singapore, a comprehensive (and ethical) search strategy was implemented for Veritas Medical Aesthetics:

  • Social media and PPC ad campaigns were run to generate awareness, consideration and conversion at the start of the campaigns while SEO was being done to improve the site visibility.  
  • Backlink Audit and Cleanup: A meticulous audit was conducted to remove harmful backlinks and rebuild the clinic’s domain authority. This helped restore the clinic’s online reputation, crucial for maintaining patient trust in a medical setting.
  • Building High-Quality Backlinks: We secured high-quality backlinks from relevant sources to help rebuild their backlink profile. This reinforced their website domain authority and helped elevate their search engine rankings
  • On-Page SEO Optimization: We refined the website’s on-page elements, ensuring that content was not only search engine optimized but also aligned with the clinic’s brand values. This included enhancing meta descriptions, headers, and internal linking to improve user experience and search engine rankings.
  • Content Strategy with a Focus on Expertise: High-quality content was proposed and developed with the doctors, to allow Veritas’s expertise in aesthetics treatments to be described in their own words. We targeted specific keywords and patient concerns to not only improve rankings but also position Veritas as a thought leader in the industry.
  • Robust Link Building: Acquiring high-quality backlinks from reputable Singaporean websites in the finance and real estate industry.

Through these targeted efforts, Veritas Medical Aesthetics not only improved their online visibility but also saw a significant increase in patient inquiries and bookings, solidifying their position as a top aesthetics clinic in Singapore.

The Outcome

63%

increase in traffic YoY

38%

increase in conversions YoY

42%

increase in domain authority YoY