There are a lot of advertising restrictions for companies in the medical industry, as they will need to follow Private Hospital Medical Clinic (PHMC) digital marketing guidelines.
Under the PHMC guidelines, advertising companies are unable to:
But does it mean that it's impossible for doctors and medical practices to advertise? Not at all.
Before I run through useful PHMC-compliant copywriting for medical practices, let's go through the fundamentals.
Before we learn about what type of copy and offer we can use, let's go back to the fundamental reasons why consumers choose to buy from a company over the others:
Now that we're clear about this, it's easier for us to think of ways to convince consumers in the medical industry using PHMC compliant copywriting.
Below consists of some concepts we can use in our ad copies and offers, but it's not an exhaustive list.
I'm not really going to tell you what words you can use, because that's too limited and tactical. It's more effective to show you what concepts you can apply.
What do you, as a medical professional, do when you see patients? Ask questions.
Similarly, try adopting that approach in your advertising concepts.
Don't go straight into a sales pitch. Instead, qualify the prospects by asking a series of targeted questions in your ad copy and landing pages.
Advertising is about crafting a message for the right people, at the right time. If your treatment differs for males and females, consider asking gender-based questions from the get go.
Another way would be to have an in-depth form to filter out genuine patients and high quality leads.
Instead of using a generic "Book Now" Call-To-Action (CTA) button, consider using "Book a suitability treatment". This intrigues people and makes them want to find out more.
Since most clinics provide similar treatments that are not proprietary to them, we have to differentiate our offering by making the doctor the superstar of the show. The doctor is the Unique Selling Point (USP).
In this age of idolatry, superstars hold incredible persuasive powers. How do doctors send superstar signals?
Has the doctor done any CSR activities? Show it. This helps to build trust/ likability with consumers.
For example, aside from clinical work, Dr Chin is an active volunteer and educator. He also volunteers his services at the Ang Mo Kio Community Hospital and in the Singapore International Foundation (SIF) specialist project in Cambodia.
Does your clinic offer an after-service package or philosophy? How do you go the extra mile after a treatment/surgery? Highlight it in your website, that will allow you to stand out from your competitors.
Tap onto the fear of missing out by implying scarcity.
Instead of a generic "Book your appointment now" CTA button, use "Request for an appointment". The former suggests that you are available 24/7, whereas the latter implies that there is a waiting list.
When doctors debunk a common myth, consumers will see these doctors as the expert. Debunking myths shows expertise, and deep industry knowledge.
Symbols and badges associated with industry accreditation will position you as an expert.
For example, if a particular aesthetics machine you are using has won industry accreditation, put it up! This will help to build credibility as patients know that they are paying for quality service.
Convenience matters. Nobody likes to travel out of the way if there is an accessible alternative.
Would you go for a clinic that has 10 outlets in Singapore, or a clinic that only has one outlet? Most would probably opt for the former.
So if you own a medical practice that has multiple outlets, be sure to specify it.
However, that doesn't mean that clinics with a single outlet are on the losing end.
Here are some ways single clinics can advertise their locations:
Specialisation is the easiest way to differentiate yourself from most of your competitors. Most competitors will say they can do from a - z.
Let's compare two dentist.
Which dentist are you more likely to choose if you need Invisalign done?
Probably dentist A.
Highlight your key specialisation to stand out from your competitors.
I hope that this article has helped you to gain a better understanding on how you can create amazing ads with PHMC compliant copywriting.
If you are looking for more ideas on how to market your medical practice, check out our article on the best digital marketing practices for doctors.
Otherwise, you may want to reach out to digital marketing companies in Singapore such as Heroes of Digital. With over half a decade of experience, we are the leading Singapore digital marketing agency for medical practices.
Get your free consultation today!
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