Last Updated: May 29, 2026

HEROES OF DIGITAL PTE. LTD. (“we,” “us,” or “our”) operates the website heroesofdigital.com (the “Site”). We are committed to protecting your personal data and respecting your privacy in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

1. Information We Collect

We collect information about you in two main ways: information you provide voluntarily and information collected automatically.

A. Personal Data You Provide Voluntarily

We collect personal data that you knowingly and voluntarily provide to us when you fill out contact forms, subscribe to our newsletters, request a consultation, or interact with our services. This may include:

• Name

• Email address

• Phone number

• Company name

 

B. Information Collected Automatically

When you visit our Site, certain information is automatically recorded by our technology infrastructure and third-party tools. This includes:

• IP addresses

• Browser types and versions

• Operating systems

• Tracking Data: Pages viewed, time spent on pages, links clicked, and other diagnostic data collected through cookies and tracking pixels.

 

2. How We Use Your Information

We use the data we collect for purposes permitted under the PDPA, including:

• To Respond to Inquiries: To answer your questions, provide quotes, or schedule consultations requested through our forms.

• Marketing Communications: To send you newsletters, promotional materials, and marketing updates (you can opt out at any time).

• Website Improvement: To monitor, analyze, and optimize website performance, layout, and user experience.

• Targeted Advertising: To run tailored ad campaigns and remarketing initiatives across digital platforms.

 

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Site and hold certain information.

• Google Analytics: We use Google Analytics to monitor and analyze web traffic and user behavior. Google utilizes the data collected to track and examine the use of our Site.

• Meta Pixel: We utilize Meta tracking to measure the effectiveness of our advertising and deliver relevant ads to you on Facebook and Instagram based on your past visits to our Site.

 

4. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal data to third parties. We only share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Your data is shared with:

• Mailchimp: For managing our email marketing lists and sending newsletters.

• Google Analytics & Meta: For website optimization and running targeted advertising.

We may also disclose your information when required to do so by law, or to comply with a legal obligation or government request in Singapore.

 

5. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required/permitted by applicable laws (such as tax or accounting requirements).

 

6. Your Rights (Access, Correction, and Withdrawal)

Under the Singapore PDPA, you have specific rights regarding your personal data:

• Access & Correction: You have the right to request access to the personal data we hold about you, or ask for corrections if the data is inaccurate or incomplete.

• Consent Withdrawal: You can withdraw your consent to our collection, use, or disclosure of your personal data at any time (e.g., unsubscribing from marketing emails by clicking the “Unsubscribe” link).

To exercise any of these rights, please contact our Data Protection Officer using the details below.

 

7. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint regarding how we handle your personal data, please contact us at:

HEROES OF DIGITAL PTE. LTD. UEN: 201500121M

Address: 1008 Toa Payoh N, #05-01, Singapore 318996