Important SEO Ranking Factors You Can't Ignore

Any marketers that claim they know exactly how Google ranks website isn’t telling you the whole truth. Except for Google insiders, no one knows the exact SEO ranking factors that are used to determine the positions of the website on the search result.

However, Google does give off hints on what could possibly contribute to a webpage’s ranking. SEO experts also spent time combing through the data to identify possible factors. Therefore, we have a good idea of what is considered as ranking factors for Google.

The bad news? Some of them may change over time. In this guide, we’ll take a look at important ranking factors that are unlikely to change and those that are given priority in 2020.

What Does Google Look For in SEO?

Here’s why Google is keeping SEO ranking factors a secret

Google is quite secretive about what’s driving the search engine’s ranking factor. You can’t be totally sure of what it looks at websites to determine their SERP ranking.

However, Google does occasionally give off explicit confirmation on what it considers as a ranking factor.

Some of the confirmations come in the form of major SEO algorithm updates. For example, the Panda Update in 2011 targets websites with low quality and duplicate content. Here’s an excerpt from Google on the update.

Google SEO algorithm update

Google introduced HTTPS as a ranking factor in 2014, where sites encrypted with the secured protocol are given a slight boost.

In July 2018, Google introduced mobile loading speed as a ranking factor, although it specifically mentions that it carries less weight than search intent and content quality.

Google SEO Ranking factors

These are just a few of the many ‘hints’ dropped by Google on what matters in SEO ranking. There are good reasons why Google isn’t making its SEO algorithm an open-book.

First, it prevents SEOs and publishers from trying to ‘game’ the system. SEO algorithm isn’t perfect and Google is perfectly aware of that.

There’s a reason why Google is the largest search engine in the world. It prides itself on providing the most relevant search results to users. As the secret lies in its algorithm, it only makes sense that Google is being tight-lipped about it.

Even if you’ve managed to glimpse at Google’s SEO blueprint, it will be pretty much obsolete within weeks or months. That’s because Google is constantly updating its algorithm, as it introduces new ranking factors, devalues, or changes the priority in existing ones.

In 2019, Google made 12 significant updates where 3 of them are broad core updates affecting websites across all industries. On top of that, Google is rolling up an average of 3 minor updates each day, according to Gary Illyes, a webmaster trend analyst at Google.

Number of SEO updates Google rolls out daily

Behind The Scene of Google SEO Ranking Process

It helps to understand how Google identifies and ranks trillions of webpages on the internet, which seems like an impossible task if not aided by technologies.

  1. First, Google’s search bots, which are fondly known as ‘spiders’ crawl the web to visit webpages. As creepy as it sounds, the ‘spiders’ are no more than pieces of automated software.
  2. The search bots add correctly-optimized and crawlable pages into Google’s index, where they are catalogued.
  3. Google then returns what it considers as the most relevant search results based on the search terms queried by the users.

How Do Google Search Rankings Work?

While it’s impossible to peer into the inner-working of Google’s algorithm, you’ll have a good idea of how Google ranks webpages from this 168 pages Search Quality Guideline document. This document is used by manual raters, who are humans, to assess the quality of search results and provide recommendations for improvements in future updates.

If you don’t have time to read through all of the pages, or understand some of the technicality of SEO, here’s basically what it says.

  • Purpose of the page - Google is looking for pages that provide helpful content for users. If your webpages offer no value or attempt to cause harm to the users, they aren’t going to rank well in the search result.
  • Content Quality and Amount - You’ll need to provide high-quality content and have a good mixture of content types to improve user experience. For example, Google doesn’t forbid monetisation pages or ads, but they need to be coupled with informational content that is helpful for the users.
  • Website info and info about the content creator- Users must be able to find out who is responsible for creating the website and the content within it. This means having an About Us, Contact us page, and author byline are helpful in getting better SEO ranking.
  • Website reputation and content creator reputation - A website or content creator that is highly reputable is more likely to have their content ranked than an unknown publisher. Google takes signals like mentions, citations and reviews as a signal on whether the website has a high reputation.
  • User interaction with the page (time on page, bounce rates, and so on) - While these aren’t covered in the guideline, they are well-known SEO ranking factors. If users aren’t spending enough time on a page, it means that the page is either low quality or does not serve its purpose.
  • Expertise, authority and trustworthiness (E-A-T) - Google doesn’t only evaluate on content, but also the expertise, authority and trustworthiness of the creator. This is particularly true for content that is considered YMYL (Your Money, Your Life), which have significant bearings on the health and wealth of the users.

For example, a medical article ought to be written by a health expert who has his/her works published elsewhere. E-A-T doesn’t necessarily mean you’ll need an expert to be involved. Content by non-professional experiences is also considered to be high E-A-T if they are written from their perspectives.

Why are these SEO Ranking Factors important in SEO

The ultimate goal for SEO is to generate organic traffic from search engines, particularly Google. This is only possible when you’re ranking on the first page of Google, which enjoys the highest click-through rate (CTR)

According to Backlinko, webpages that rank on position 1-3 have an average CTR of 25%. If you’re taking the top spot, expect the CTR to reach 31.73%.

Even if you’re on position 4-10, you’ll still get a decent amount of traffic. In fact, 95% of traffic goes to the first page of search result. As brutal as it is, making it to the 2nd page isn’t good enough, as you’ll only have a trickle of organic visitors to your site.

Evergreen SEO Ranking Factors

Regardless of the number of updates in Google’s SEO algorithm, there are elements that remain crucial to ranking webpages.


Content, particularly ‘evergreen’ ones, are helpful to sustaining favourable ranking on Google.

Here are the criteria for content that are favoured by Google.

  • It has to be well-written, which means poor-grammar, badly-formatted articles are out of the question.
  • The article answers the user’s query in-depth, and not merely scraping the surface.
  • An attractive headline that tells the user what the underlying content is about. Avoid clickbait titles that don’t accurately reflect the content.
  • Articles ought to be properly formatted for readability.
  • The articles need to pass the ‘long click test’, which is a relative threshold of how long the users spent consuming the content. Naturally, articles that have better engagement are prioritised in the ranking.
  • SEO optimisation such as the inclusion of keywords in title, headings and meta descriptions also helps Google to determine the relevance of the article.
  • The ‘freshness’ of the content also affects SEO ranking. While certain types of content are long-lasting, others like technologies need to be updated regularly to reflect the changes in the industry.

Title Tags

Title tags or meta tags remain an important factor for SEO ranking. It helps Google to understand what your webpage is all about.

You’ll find title tags not only on the search engine but also on the browser and social media.

Here’s what users will see when your page appears on Google search result.

Google meta title

If you’re sharing it on Facebook, the meta title will appear too.

Meta title on Facebook

Users consuming the content will also see the title tag at the browser tab.

Meta title on browser tab

Considering the frequency of title tags making an impression on readers, it should be well-written and optimised for both humans and SEO.

Here are the golden rules for title tags optimisations.

  • Keep the title length at 160 characters or less. Anything longer than that will be automatically truncated and may be bad for user experience.
  • Avoid excessive keyword optimisation. It’s important to create a title that’s catchy and reflects the content, instead of focusing on exact match keywords. Take a look at this article that ranks for ‘digital marketing for beginners’, even when the title does not contain the exact phrase.

Title tag optimisation suggestions

  • Ensure that title tags are unique for every page - You don’t want to mislead Google into thinking you’re having duplicate content on your site. Therefore, keep each title tags unique. For products, you can use a combination of brand, categories and model to prevent duplicate titles.
  • Start with important keywords - It’s also recommended to place important keywords at the beginning of the title tag. So always do a proper keyword research for SEO.Title tag optimisation suggestions3 out of the 4 results for ‘meditation for beginners’ have title tags that start with the keyword ‘meditation’. It’s fair to suggest that placing keywords at the start of the title could affect search ranking.
  • Emphasise your brand - If you have a reputable brand, consider including it on the title tag. Doing so may increase the CTR and indirectly, boost SEO ranking. Nike is doing a great job in this.

Brand emphasis

2020 SEO/ Google Ranking Factors

As Google’s SEO algorithm continues to evolve, some factors are getting more prevalence than ever. Here are the ranking factors that you ought to pay attention to in 2020.


Backlinks are inbound links from other websites. They are used as an indicator by Google to determine the E-A-T factor of a website. This is specifically highlighted in this whitepaper on How Google Fights Disinformation

2020 SEO ranking factors - backlinks

In other words, backlinks remain one of the major ranking signals on Google, particularly more so after the recent May 2020 update.

If your website has great content, but lacks backlinks, it will be outranked by competitors that have better backlink profiles.

The top two results of ‘digital marketing for beginners’ have more than 2,000+ backlinks each.

Building backlinks

With that said, you shouldn’t build links without a proper SEO strategy. While backlinks are important, building links from low quality and spammy sites may lead to Google penalties. You can also be wasting time and effort in building links that carry little to no SEO value.

There are two important qualities of a good backlink; relevance and authority.

A link is considered more valuable when it comes from a source that’s related to your industry. For example, a business site selling basketball shoes will want to get backlinks from a basketball training blog and not a website offering hair loss advice.

Google recognises a backlink that’s relevant as it’s a sign that your website demonstrates considerable expertise and is accepted by the community.

The authority of the linking site also determines the ‘SEO juice’ of the backlink. By authority, we mean established sites in the industry. For SEO, authoritative sites are like, and SearchEngineLand.

These sites have been established for years, have tons of high-quality content and are linked to by many other sources. You can use authoritative checker from Ahref or Moz to get an idea on the authority of a site.

According to Moz, SearchEngineJournal has an authoritative score of DA 90. Meanwhile, a 2-year old personal SEO blog is likely to have a DA < 20.

How to determine domain authority

Obviously, backlinks from a DA 90 site is more valuable than one from a DA 20 site. The question is, should you build backlinks only from authoritative sites?

No. The best strategy is to have a mix of authoritativeness and relevance. Sometimes, backlinks from low authority but relevant sites could be as effective in moving the needle.

What’s more important is that Google frowns on unnatural link building scheme. Having only links from high DA websites may trigger an alert on Google’s manual spam team.

Freshness / Optimised Content

Google is increasingly geared to promote relevant content to its users. If you’re hoping to break in the first page of SERP, you’ll need to make relevance a top priority.

Relevance covers content that matches what users are searching for and also those that are timely-updated.

If you search for “how to build a website using WordPress”, you’ll find that the results on the first page are tutorials and guide for building a website with WordPress.

Importance of optimised content

You don’t see content for building websites with Wix, as it is not what users are looking for. Even if you’ve optimised the title with the search phrase, you couldn’t rank well if the content deviates from the topic.

Note how this website building guide, which is more generic, is ranked on page 4 of Google.

Content optimisation

Besides being relevant to the users, content freshness is also important. Freshness means if the content is updated and reflects the latest facts.

You can’t trick Google just by changing the year in the title and content nor edit the published or modified date of the article. Google is smart enough to determine if the content is updated with the latest info.

This is very obvious when you search for queries that are time-sensitive. For example, the term ‘best web hosting platforms 2020’ returns this article from Cnet on the top position.

The Cnet article states the price of shared hosting at $2.59/month.

Example of relevant fresh content

When you check at Dreamhost, the price matches the description in the article by Cnet. Therefore, it is ranked on the first page as it has fresh content.

Content freshness

If you’re just updating the year but didn’t refresh the content, Google may push it down the ranking.

Here’s a site that promotes the services of a2hosting, which is found further down the SERP.

Example of content that is not updated

However, the details of the packages have changed on the vendor’s site.

Example of content that is not updated

In this case, Google decides that the article by Cnet is more relevant, as it contains the latest information. Consequently, outdated content is pushed further down the search results.

You’ll also find examples of fresh content outranking outdated ones in ‘how-to’ articles. Users searching for ‘how to use Google keyword planner’ will find Backlinko’s article on the #1 position.

Here’s a screenshot of its content.

Backlinko how to use google keyword planner

Meanwhile, this article, which is also about using Google keyword planner, is languishing on page 9.

Bad content performance

In case you’re not aware, Google keyword planner was upgraded in 2019, along with Google Ads (formerly Google Adwords).

Therefore, Google considers the article from Backlinko to be fresher as it contains information that is relevant to the upgraded tool.

Besides using the old version of Google keyword planner for examples, the second article also suffers from readability issues. The paragraphs are written in large chunks, no headings are used and it was comparatively on-the-surface compared to Backlinko’s.

These factors are detrimental to the article’s ranking and they explain its miserable position.

Topical authority

If there’s anything you ought to focus on to boost SEO ranking in 2020, it is to become a leading voice in your niche.

In order to have topical authority, you’ll need to provide all the information that the reader could possibly look for. Readers ought to be able to find supplementary information on the topic without leaving your site.

If your site is on bed bugs prevention and you published a single article on the “best vacuums for bed bugs”, Google will consider your site as an authority in bed bugs but not vacuum cleaners. Therefore, it will be ranked lower against a site in vacuum cleaner niche for the same keyword.

Look how PestStrategies, an authority in pest control, is ranking lower than, despite both having almost similar authoritativeness.

SEO Ranking Factors - Topical Authority

A good way to increase your topical authority is to identify questions that users may ask and build articles based on those search phrases. Connect those supplementary articles with the one you’re attempting to rank with internal links.

Search intent

We’ve mentioned that producing relevant content is very important and much of that comes from meeting the search intent of users.

Search intent is the end goal of what the users are trying to achieve when they search for a particular phrase.

Today, Google’s algorithm is built with the intelligence to provide results that match the user’s search intent.

SEO Ranking Factors - Search intent

If a user is searching for ‘how to learn Korean at home’, Google knows that the user is seeking information on picking up the Korean language. Therefore, Google returns relevant ‘how-to’ articles that are informational and not reviews of the best Korean self-learning CDs.

When you’re providing content that matches search intent, users are likely to spend more time on your page. This leads to a lower bounce rate, higher dwell time and increased conversion.

There are a few types of search intent that you need to be aware of:

  • Informational - these are usually ‘how-to’ articles, which provides information to the users.
  • Transactional - contains transactional keywords like ‘buy’, ‘download’, ‘sign up’ and ‘free’, which could lead the users to take action.
  • Navigational - Brand or product-related keywords that users use to get to a particular website. For example, searching “Nike shoes” will return Nike’s site on the top.

So, how do you create content that fulfils the user’s search intent?

First, the content itself needs to satisfy what the users are searching. If you’re targeting users who are trying to learn Korean at home, the content has to be so.

Next, you’ll need to optimize the meta title, description and the headings with the primary keyword or variations. Doing so helps Google and users to understand the purpose of the content.

How to optimise articles to fulfil Google search intent criteria

Here’s how the top-ranking page uses the headings to ensure users digest the information easily.

Content depth (not content Length)

If you’re optimizing for Google a few years back, you can still break into the first page by publishing lengthy content. However, such a strategy doesn’t work anymore.

Now, Google prefers in-depth content rather than a 5,000 words article full of fluff.

Content depth means you’ll have to address all of the questions the reader may possibly have, within the article.

Meanwhile, content length is determined by word count. You could have a long article that is barely scraping the surface of the topic.

Norton’s article on ‘What is a VPN’ is a textbook example of content depth.

SEO Ranking Factors - Content Depth

The article not only answers the definition of a VPN but also goes covers every possible question in detail. It’s no surprise that the article takes the top spot on the SERP.

Compare Norton’s article with the one below, and you’ll see how lack of depth results in a lower ranking.

Lack of content depth

Whenever you’re creating content, you’ll want to explore ways of diving further into the subject. It could be quoting scientific studies, instead of making general statements or covering related questions.

You can use the ‘People also ask’ section as an inspiration.

How to get inspiration for relevant content

Page speed

Page speed is more important than ever if you’re trying to rank high on Google search results. In 2010, Google starts using site speed as a ranking signal.

Since then, more users are using mobile than desktop when making search queries. This lead to Google introducing page speed as a signal for mobile search ranking in 2018.

It is important to note that user experience differs on desktop and a mobile device. The mobile device is constrained to lower processor power and telco bandwidth. Some sites may load smoothly on a desktop but show latency on a mobile device.

Google’s move was based on a study where more than one-quarter of readers will leave the website if it was not loaded after 3 seconds. The bounce rate tripled if the delay hits the 5 seconds mark.

Therefore, Google has made it a point for webmasters to increase the loading speed of their webpages.

You can use Google Pagespeed Insights to find out if your webpage is well-optimized for speed. The tool will list out the actions that you could take to improve the page loading speed.

SEO ranking factors - Page speed

Some of the ways to improve page speed are:

  • Compress or use images with smaller resolution.
  • Use a lazy-loading plugin.
  • Minify CSS and Javascript.
  • Use browser caching.
  • Reduce redirect loops.


With cyber threats on the rise, Google is keen on promoting secure and accessible websites. It has encouraged webmasters to use the Hypertext Transfer Protocol Secure (HTTPS) instead of the unsecured HTTP protocol.

HTTPS encrypts the data between the browser and the server, which prevents hackers from intercepting and misusing the communication for frauds. Meanwhile, communications on HTTP sites are unencrypted and can be spied on by attackers.

The importance of a secure browsing experience is highlighted when Google made HTTPS a ranking factor in 2014.

In order to operate an HTTPS website, you’ll need to install an SSL certificate, which holds the key needed to create a secure browsing session.

An HTTPS-secured website will have the ‘https://’ prefix at the URL and the lock icon.

SEO Ranking Factors - HTTPS

Domain Age, URL, and Authority

In Google SEO, it’s impossible to achieve dramatic results overnight. Even if you’re able to get hundreds of links within weeks, domain age remains a major factor that Google considers.

If you’re having a brand new domain, you’ll find there’s little growth in ranking for the first 6 to 12 months. It is believed that Google has a proverbial ‘sandbox’ period for new domains. During the sandbox period, the sites are treated differently than older domains.

However, this doesn’t mean that buying an aged domain will necessarily result in a better ranking. If the domain is associated with spammy practices, such as link buying schemes, it will be even tougher to rank than a new domain.

Neither will the domain rank if it was never indexed by Google before. Domain age, in this case, specifically refers to the time when Google index the site.

SEO requires patience, especially when building on a new domain. If you keep publishing high quality, relevant content and use legit link building strategies, the growth in organic traffic will eventually happen.


In 2019, mobile phones make up 53.3% of traffic on the internet. It has grown a whopping 222% over the last 7 years.

Considering that more people are using mobile phones to browse the internet today, it is important for websites to be mobile-friendly.

Mobile-friendliness means that the content is easily readable by users on a mobile phone’s screen. Users do not have to zoom in or move the page around to access the content.

In order to ensure mobile-friendliness, website layout, navigation elements, and font size need to be adjusted to the size of the mobile screen. The mobile version of the website should also consider user interaction with the touch screen, instead of using a mouse.

Mobile-friendliness is often confused with mobile-responsiveness. The former is a fixed approach to design a website for mobile devices while mobile-responsiveness exhibits dynamic behaviour, where it could adjust to fit different screen sizes and devices.

Google has made mobile-friendliness an SEO ranking signal since 2016. In its mobile-first indexing approach, websites are ranked based on their performance on mobile devices and not desktop. The move was rolled out in stages and it will be applied to the entire web on September 2020.

You can use this Google tool to evaluate if your website is mobile-friendly.

SEO Ranking Factors - Mobile Friendliness

Content accuracy

During PubCon 2019, Gary Illyes of Google replied affirmatively when asked if content accuracy is a ranking factor.

It is in Google’s best interest to provide content that is highly-accurate to its users. Therefore, when you’re creating content for your site, you’ll want to ensure that facts, quotes, and claims are backed by credible sources.

For example, you’ll want to back medical claims with scientific studies, white paper or interviews with health professionals. In this article, we’re backing up the statistics and claims in the content by linking to the source.

Fact-checking your content before publishing not only helps with Google ranking but also create a sense of authority and trust with your readers.

Information may be distorted if it passes through a few parties. Therefore, you’ll want to study and cite from the original source where possible.

Technical SEO

You’ve got the best content, layout and a perfect link building strategy. Yet, you’ll still need Google to discover and crawl your site before it can be ranked.

Technical SEO focuses on the structure, accessibility and crawlability of your site. It involves elements like:

  • txt
  • XML Sitemap
  • Broken links.
  • Site architecture
  • Hreflang tags.
  • Redirects
  • Canonical URL
  • Structured data

Google crawls your site based on the instructions set on the robots.txt file. The XML sitemap, which contains a list of your published pages, help Google in indexing them.

Broken links, particularly internal links, may prevent Google from crawling your site efficiently. Crawlability is also affected by site architecture. Categorizing your content, and ensuring they are accessible from the menu, helps Google to understand your website.

Redirects should be kept to the minimum to optimize site speed while canonical URL is helpful to avoid duplicate contents. You can also improve how Google understands your pages by adding in structured data.

You can’t dismiss the importance of technical SEO. A single line of instruction in the robots.txt file may prevent Google from crawling any of the pages.

Social Signals

Google may be ambiguous on whether social signals are an SEO ranking factor. However, it is very likely that they play a part in improving SEO ranking.

For a start, promoting your website on social media is a form of validation of whether you’re providing engaging content. An engaging content could lead to clicks, likes, shares and potentially, backlinks to it.

While Google didn’t confirm that social media engagements are used in determining to rank, backlinks are definitely an important ranking factor in today’s SEO.

If you’re running a business, getting active on social media increases mentions of your brands, which indirectly contributes to positive movement on the SERP. Learn how to build effective links here.

Real Business Information

One of the legal definition of business information is ‘all information and records (in whatever form held and whether commercial, financial, technical or otherwise) relating to the Company’, according to

Business information helps to educate and inform the consumers on the activities, products and services offered by a company. It instils trust, authority and allows consumers to make informed decisions when interacting with the business.

As more businesses are shifting their activities online, it is important that business information is easily accessible on the internet. Companies have the responsibility to ensure the information is accurate for the consumers.

If you’re running a local SEO campaign, it’s important to keep Google updated with your business information. You need to create a Google My Business account and furnish it with the required info before there’s any chance of showing up on the GMB pack as follow:

Google my business

Some of the most important details required by Google are the name, address, contact, website and the category of your business.

You’ll also want to remain consistent when you update your business information on social media and review sites. Irregularities in the information may lead to lower trust by Google.

User experience

If the concept of SEO is hard to grasp, think of your website in terms of user experience (UX). UX is about how users who are visiting your website experience as they navigate through the page.

If they are faced with slow-loading pages, confusing menu or tiny fonts, you have a problem with UX. The same applies when you’re creating low-quality content or unable to meet the search intent of users.

Disgruntled, the users are likely to leave your website without browsing further into it. This will result in a relatively high bounce rate and low time-on-page, which could signal Google to push your site further down the SERP.

Google expect webmasters to provide good user experience. Therefore, UX and SEO are inseparable. It doesn’t matter if you’ve optimized keywords for the articles if the page is not mobile-friendly. Google will rank competitors that are able to provide more comprehensive UX.

Here’s an example of a site with bad UX.

Website with bad UX

Some of the texts are not in contrast with the colourful background, which makes reading difficult.

It also fails Google mobile-friendliness test as the hyperlinked-text are placed too close to each other. On a mobile phone, it will be difficult to accurately select one of the items.

Website failing mobile friendliness test

If you want to improve your site’s user experience, there are a few core areas to look into and we’ve covered some above.


Here’s the list.

  • Site speed - don’t let users wait forever for your webpage to load.
  • Navigation - get the site architecture right. User should be able to access any pages on your site in 3 clicks or less.
  • Mobile-friendliness - we’ve highlighted that it’s important for the site to be responsive on mobile.
  • Headers - they are not only meant for the search engine but increases readability of the content.
  • Relevant content - Create concise and in-depth content that answers the user’s query perfectly.
  • Meta title/description - First impression matters. Combine creativity and optimization to create meta titles and descriptions that appeal to both search engines and users.


When you’ve devoted your attention to get the UX right, you’ll have lesser bounce rate and more engaged audience. Improvement in engagement metrics will lead to positive SEO results.


To scale Google SERP, you’ll need to work on all of the SEO ranking factors. If you’re merely focusing on a couple of them, your effort is unlikely to work.

While you could work on areas like getting more social media engagement, you’ll be better off engaging professional help in others. For example, getting backlinks is a delicate process. If you don’t know what you’re doing, you could end up getting Google penalties.

Furthermore, you’ll be robbed off precious time if you attempt to master all of these SEO ranking factors. It’s more efficient and effective if you leverage experienced SEO agencies like Heroes of Digital.

We’ve spent years working with websites across industries and our team are armed with the latest SEO practices. We’re also adept in various aspects of SEO, including technical, on-page and off-page.

Talk to us to learn more about how we can optimize your website with the latest ranking factors.

Xavier Tan
Xavier is the Co-Founder of Heroes of Digital. He started social media marketing and SEM long before it became popular in Singapore. His passion is in helping businesses grow through effective lead generation. He has overseen campaigns for Amara Hotel, NTU, Marina Bay, L'Oreal, and 100+ SMEs.
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